Article 1. Definitions

In these general sales conditions, the following terms are understood as:

- Consumer: the natural person who, exclusively for non-professional purposes, acquires or uses products placed on the market.

- Durable medium: any instrument which enables the Consumer to store information addressed personally to them in a way accessible for future reference for a period of time adequate for the purposes of the information and which allows the unchanged reproduction of the information stored.

- Right of withdrawal: the possibility for the Consumer to withdraw from the distance contract within the cooling-off period.

- Buyer: Consumers and customers other than Consumers, who have placed an order on the Website.

- Distance contract: any contract concluded between a company and a Consumer concerning goods or services within the framework of an organized system for the distance sale of goods or services by the company, where, for this contract, exclusive use is made of one or more means of distance communication up to and including the time at which the contract is concluded.

- Website: https://www.ProtectMyTable.com.

- Working days: all calendar days excluding Sundays and public holidays.

Article 2. Identity of the seller/entrepreneur and operator of the website

Below is important information:

• Website: www.ProtectMyTable.com
• Trading under the name VERGOO BV
• with registered office at Industriestraat 9, 2500 Lier
• with VAT number: BE 0747820609
• e-mail address: info@ProtectMyTable.com
• Availability: From Monday to Friday from 8:00 AM to 10:00 PM
• RPR Antwerp, Mechelen Division

Article 3. General

3.1. These general sales conditions apply to all orders and purchases made via the webshop available on the Website. By placing an order, the Buyer confirms having read and accepted these general sales conditions.

The general terms and conditions are available on the Website. The Buyer and the visitor have the opportunity to easily save the text of the general terms and conditions on a Durable medium. A written copy will be sent upon request of the Buyer and the visitor.

3.2. Acceptance of the general sales conditions implies a waiver of one's own general or special sales conditions, unless expressly agreed otherwise in writing between the parties. The protection of personal data is subject to a separate privacy statement.

3.3. Oral commitments are only binding on us after they have been expressly confirmed in writing. The purchase agreement between the Buyer and ProtectMyTable is only concluded after the order has been assessed for feasibility by ProtectMyTable and then confirmed in writing, by e-mail, or by telephone.

3.4. Additions, modifications, and/or further agreements are only valid if confirmed in writing by ProtectMyTable.

Article 4. Legal right of withdrawal for Consumers

4.1. During this period, the Consumer will handle the products and packaging with care. They will only unpack or use the product to the extent necessary to assess whether the product meets the specifications stated in the offer. If the products have been used by the Consumer or damaged in any way, the right to withdraw or dissolve the agreement is void.

4.2.  To exercise the right of withdrawal, the Customer must inform ProtectMyTable (Industriestraat 9, 2500 Lier, info@ProtectMyTable.com) of their decision to withdraw from the contract by an unequivocal statement (e.g., in writing by post, fax, or e-mail). The Customer may use the attached model withdrawal form for this purpose, but it is not obligatory. 

4.3. When the consumer invokes the right of withdrawal, they will return the product with all accessories supplied and in its original condition and packaging to ProtectMyTable, Industriestraat 9, 2500 Lier, within a period of 14 days after the Consumer has invoked the right of withdrawal. The consumer must prove that the delivered products have been returned to ProtectMyTable in time, for example by means of proof of postal delivery.

4.4. When the Customer orders a tablecloth that is cut to size, it cannot be returned after processing. Since this product is personalized for each Customer, that specific product can consequently no longer be sold by ProtectMyTable. Thus, a return is not applicable to all custom-cut tablecloths. The Customer is expected to take this into account during the ordering process and to check the dimensions of the desired product carefully before proceeding to order. Are you hesitating between different thicknesses or prints? Then you can order different samples at the democratic price of 1 euro each. This way you can compare different models.

Other products: return costs are borne by the Customer

The costs for returning the goods are borne by the customer. Notwithstanding the foregoing, the costs for return will not be borne by the customer if the delivered good or the provided service does not correspond to the description of the offer. Important: as mentioned above (see article 4.4.), custom-cut tablecloths cannot be returned.

4.5. If you want to return a package, you can always do so on your own initiative, in which case the full amount will be refunded. You can also request a return label from ProtectMyTable. In Belgium, €5 will be deducted from your order refund for a return label. For a return from the Netherlands and France, €10 will be charged for this. You can request the return label by emailing info@ProtectMyTable.com with your name and order number.

These conditions only apply to standardized packages smaller than 150 cm and if all other conditions are met.

4.6. If the consumer has not returned the delivered products to ProtectMyTable after the period of 14 days, the purchase is legally concluded.

4.7. If the Customer withdraws from the contract, ProtectMyTable will refund all payments received from the Customer up to that moment, including the standard delivery costs, to the Customer within a maximum of 14 calendar days after ProtectMyTable has been informed of the Customer's decision to withdraw from the contract. In the case of sales contracts, ProtectMyTable may wait with the refund until it has received all the goods back, or until the Customer has demonstrated that they have sent back the goods, whichever is the earliest.

 4.8. Any extra costs resulting from the Customer's choice for a type of delivery other than the least expensive type of standard delivery offered by ProtectMyTable will not be refunded.

4.9. ProtectMyTable will refund the Customer using the same means of payment as the Customer used for the initial transaction, unless the Customer has expressly agreed otherwise; in any event, the Customer will not incur any fees as a result of such a refund.

4.10. Notwithstanding the foregoing, the Consumer may not invoke the above right of withdrawal for contracts concerning:

• the supply or provision of goods or services whose price is dependent on fluctuations in the financial market which ProtectMyTable cannot influence and which may occur within the withdrawal period;
• the supply of goods made to the Customer's specifications, or which are clearly personalized;
• the supply of goods which are liable to deteriorate or expire rapidly;
• the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
• the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items;
• the supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the sales contract, but whose delivery can only take place after 30 days, and the actual value of which is dependent on fluctuations in the market which the company cannot control;
• contracts where the Customer has specifically requested a visit from ProtectMyTable for the purpose of carrying out urgent repairs or maintenance;
• the supply of sealed audio or sealed video recordings and sealed computer software which were unsealed after delivery;
• the supply of newspapers, periodicals or magazines, with the exception of subscription contracts for the supply of such publications;
• contracts concluded at a public auction;
• the provision of accommodation other than for residential purpose, transport of goods, car rental services, catering or services related to leisure activities if the contract provides for a specific date or period of performance;
• the supply of digital content which is not supplied on a tangible medium if the performance has begun with the Customer’s prior express consent and his acknowledgment that he thereby loses his right of withdrawal (e.g. downloading of music, software);
• contracts for betting and lottery services.

Article 5. Delivery

5.1. From the moment of delivery, the customer bears the risk. The risk of loss or damage to the ordered goods also passes to the buyer from the moment the goods are handed over to the post office or any other mail order or transport company.

Ownership only transfers upon full payment of the price by the Customer, unless expressly agreed otherwise between the parties. The transport and/or delivery costs are for the account of the Buyer, unless expressly agreed otherwise in writing between the parties.

5.2. Delivery will be made as soon as possible. The delivery times on the website are only indicative and do not in any way constitute a commitment of result. However, an order must be executed at the latest within thirty days from the day following that on which the Consumer sent their order to the company, unless otherwise agreed between the parties or unless the Buyer has been notified of this and the Buyer has been able to take note of this notice.

5.3. If the delivery is late, the customer will be notified and can cancel the order free of charge without judicial intervention and with a simple notification, unless the ordered good has already been shipped or the provision of the ordered service has already begun. However, we cannot be held liable for any compensation for such a cancellation. The customer will be refunded the amounts they have already paid within a period of thirty days.

5.4. Delivery takes place at the delivery address indicated by the Buyer. If the order cannot be delivered to the address specified by the customer, we reserve the right to terminate the agreement by operation of law and without prior notice of default. The customer will be notified of such a termination in writing, by telephone or by e-mail. If a wrong address is provided, a fixed fee of 30% of the sales price will be charged to the customer.

Article 6. Prices

6.1. The prices indicated on the Website are stated in euros and include VAT, but exclude shipping costs. The calculation of the shipping costs can be consulted at any time under delivery and shipping.

6.2. The prices will not be increased during the offer period and after the order, unless exchange rates and legal measures (including customs tariffs, taxes and duties) make this necessary, but in this case the Buyer will be informed of this in writing.

Article 7. Conformity

7.1. We guarantee that the goods/services comply with the agreement.

7.2. The Buyer must immediately check the delivered goods for conformity upon receipt. Any visible defect upon delivery, namely visible damage or a shortage of goods, must be reported to ProtectMyTable (Industriestraat 9, 2500 Lier) in writing and by registered mail within 7 days of delivery.

The relevant article must be returned within 14 days of receipt of the delivery. The return of the goods is subject to our prior written agreement. An exchange or a refund must be requested. For the allocation of costs, see supra article 4.4.

7.3. If you are not satisfied with the delivered goods, you can also turn to the ODR platform

Article 8. Payment

8.1. Payment is made at the latest at the time of the order by means of electronic transfer, with a credit card or with any other payment method offered on the Website. Placing an order does not imply a payment obligation. If the Customer does not proceed with payment within a period of 10 working days after their order, they will be deemed to have cancelled their order.

8.2. We are in no way liable for any damage whatsoever resulting from fraud or any other unlawful act by means of a bank card or credit card or related data of the Buyer by third parties, without prejudice to the right of the Buyer to recover their damage from the latter.

Article 9. Liability

9.1. We are not liable for indirect damage, such as, among others: loss of an opportunity, emotional damage, loss of income, etc.

9.2. We are not liable for damage to goods, persons or others caused by incorrect use of the products. Before using the delivered goods, the buyer must read the user manual and instructions of the manufacturer or producer.

9.3. Information, images, oral communications, statements, etc. with regard to all offers and the main characteristics of the products provided by telephone or e-mail are provided or made as accurately as possible. ProtectMyTable is not liable for advice provided by it, printing and typesetting errors on the website or technical data provided by suppliers or producers.

9.4. It is possible that ProtectMyTable includes links on its website to other websites that may be interesting or informative for the visitor. Such links are purely for informational purposes. ProtectMyTable is not responsible for the content of the website to which reference is made or its use.

9.5. The user of the Website acknowledges that ProtectMyTable has the right to interrupt the availability of the website at any time for maintenance or updating purposes.

Article 10. Force Majeure

10.1. We are not liable if we cannot fulfill our obligations towards the Buyer due to force majeure. In case of force majeure, we are released from our obligations towards the Buyer.

10.2. "Force majeure" is understood to mean any external cause, as well as any circumstance, which in all reasonableness should not be at its risk.

Thus, for example, the following cases constitute force majeure: delay in or non-performance by our suppliers for, among other things, foreign goods and primary raw materials, internet failures, hacking of the Website, electricity failures, e-mail traffic failures and failures or changes in technology supplied by third parties, transport difficulties, lock-outs, general mobilization, state of war or revolution, bad weather conditions, strikes, government measures, delays in supply, obstacles to receiving fuels necessary for normal production, negligence of suppliers and/or manufacturers of ours as well as of assistants, illness of personnel, defects in auxiliary or transport means and all circumstances independent of our will, are expressly considered as force majeure.

10.3. In no case are we - in case of force majeure - obliged to pay any fine or compensation.

Article 11. Warranty Provisions

Under the law of 21 September 2004 on the protection of consumers in respect of the sale of consumer goods, the consumer has legal rights. This legal guarantee is valid from the date of delivery to the first owner. Any commercial guarantee does not affect these rights.

To invoke the guarantee, the Customer must be able to present proof of purchase. Customers are advised to keep the original packaging of the goods.

For items that were purchased online and delivered to the Customer's home, the Customer must contact the customer service of ProtectMyTable (+32468143550) and return the item to ProtectMyTable at their own expense.

Upon discovery of a defect, the Customer must inform ProtectMyTable as soon as possible. In any case, any defect must be reported by the Customer within a period of 2 months after its discovery. Thereafter, any right to repair or replacement expires.

 The guarantee never applies to defects that arise as a result of accidents, neglect, falls, use of the article contrary to the purpose for which it was designed, non-compliance with the user instructions or manual, adjustments or modifications to the article, rough use, poor maintenance, or any other abnormal or incorrect use.

Article 12. Privacy

ProtectMyTable, part of VERGOO BV handles your personal data with care. We do everything we can to guarantee the reliability, security and integrity of the data we collect. The data controller, ProtectMyTable respects (a) up to and including 24 May 2018, the Belgian law of 8 December 1992 on the protection of privacy in the processing of personal data and (b) from 25 May 2018, the European regulation on the protection of personal data to be able to use our customers' data for the processing of orders.

ProtectMyTable will collect and process personal data in accordance with the instructions and purposes included in the privacy policy, which is made available on its website.

In case of errors in the address, billing or other personal data, ProtectMyTable cannot be held liable for the impossibility of fulfilling its obligations (for example, delivery or notification). You are responsible for the confidentiality of the password associated with your user profile. Under 18, this website can only be used with the permission of a parent or guardian.
Our company may use consumer information for new purposes not yet provided for in our privacy policy. In that case, we will contact you before using your data for these new purposes, to inform you of the changes to our regulations for the protection of personal data and to offer you the opportunity to refuse your participation.

You have a legal right to inspect and possibly correct your personal data. Subject to proof of identity (copy of identity card), you can obtain the written communication of your personal data free of charge via a written, dated and signed request to ProtectMyTable, Industriestraat 9, 2500 Lier. If necessary, you can also ask to correct data that is incorrect, incomplete or not relevant.

Article 13. Intellectual Property Rights

The content of this site, including brands, logos, drawings, data, product or company names, texts, images, etc. are protected by intellectual property rights and belong to ProtectMyTable or rightful third parties. To prevent misuse of our created photos, a fee of 300 euros per photo and a fixed surcharge on the income obtained as a result will be charged for an infringement of intellectual property rights. For the slavish imitation of our texts, we will charge a fee of 100 euros per text.

Article 14. Nullity

The possible nullity of a part of these provisions in no way entails the nullity of the whole of these general terms and conditions.

Article 15. Applicable Law and Competent Court

15.1. Any dispute arising from the distance contract between ProtectMyTable and the Buyer or the use of the Website will be exclusively assessed under Belgian law.

15.2. The Belgian courts within the district of Antwerp have exclusive jurisdiction to hear any dispute arising from the agreement between ProtectMyTable and the Buyer.

Article 16: UNIZO e-commerce label

ProtectMyTable has endorsed the Regulations of the UNIZO e-commerce label. A copy of these Regulations and access to the UNIZO complaints procedure is available via Unizo Ecommerce label.